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OpenAI Launches Business Profiles and Agents in ChatGPT Beta

9 reports 7 reporting sources first reported Updated 2 days ago

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AI overview

OpenAI has launched Businesses in ChatGPT in beta, letting businesses manage profiles through a Business Hub and eligible US e-commerce and online service businesses create agents that answer customer questions and help compare products. Businesses can claim and verify their profiles, update product and service information, and view engagement insights such as profile views, mentions in ChatGPT responses, and website clicks. Shopify merchants can connect their stores directly. OpenAI says user conversations are not shared with businesses.

Generated by AI from reports · Updated 2 days ago

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Developments

2 developments

  1. 11/11 02:30 (UTC+8) · 1 reports
    OpenAI Introduces Business Claims on ChatGPT
    Greg Brockman · X:OpenAI Introduces Businesses in ChatGPT in Beta
  2. 11/10 18:00 (UTC+8) · 5 reports
    OpenAI Introduces ChatGPT Business Agents and Business Hub
    OpenAI · X:OpenAI Brings Businesses to ChatGPT in Beta

Report timeline

Follow the reports to explore different sides of the event.

11/12
  1. AWS Recaps October 2026 Updates for AI Builders

    AWS outlines October updates across Amazon Bedrock, AgentCore, and Strands, including new model options, agent reliability features, and cost reporting. Highlights include model fallback in AgentCore Gateway, structured outputs for Claude models on Bedrock, and Strands Box entering developer preview. The recap also describes new pricing for AgentCore memory and an estimated 98 percent drop in cost per ticket after an Amazon team adopted Strands Decider.

11/11
  1. OpenAI Reports $10 Billion in Q3 Revenue as Anthropic Pulls Ahead

    OpenAI’s Q3 revenue rose about 50 percent quarter over quarter to $10 billion, according to reports from The Wall Street Journal and The Information, while its adjusted operating losses increased to $10.9 billion. Anthropic reported $17 billion in revenue and a $567 million operating loss including stock compensation. The Decoder links the gap to Anthropic’s enterprise focus and OpenAI’s broader research and consumer business.

  2. England’s Higher Education Regulator Warns Universities Over AI Use in Assessments

    England’s Office for Students is urging universities to use more AI-free assessments, including traditional exams and in-person presentations, and warns it could sanction institutions that fail to develop reliable formats. A joint OfS and Advance HE survey of more than 300 respondents at 127 institutions found students used AI heavily for essays and dissertations, often without detection. The Guardian reported on the survey.

  3. OpenAI Launches Businesses in ChatGPT, a Business Directory With AI Agents

    OpenAI is launching a beta feature called Businesses in ChatGPT, where companies can manage profiles through a Business Hub and add product feeds with prices and availability. Eligible US e-commerce and online service providers can create Business Agents to answer customer questions and help with product comparisons; Shopify merchants can connect their stores directly. OpenAI says user conversations aren't shared with businesses and plans to expand the offering to more markets and industries.

  4. OpenAI Launches Business Profiles and Agents in ChatGPT

    OpenAI rolled out a Business Hub where companies can create profiles and, if eligible, launch specialized business agents for ChatGPT users. The profiles are in beta and let companies verify and update product and service information; the Hub also offers limited insights such as profile views, business mentions, and website clicks. The article compares the initiative with Google’s business profiles and notes that OpenAI retired an earlier e-commerce effort in March.

  5. OpenAI Introduces Businesses in ChatGPT in Beta

    Greg Brockman shares OpenAI’s announcement that Businesses in ChatGPT is now in beta. Businesses can claim their presence, manage information, and view insights on engagement; eligible businesses can also build a Business Agent to answer customer questions and help people explore their offerings.

  6. OpenAI Brings Businesses to ChatGPT in Beta

    OpenAI says Businesses in ChatGPT is now in beta. Businesses can claim their listing, manage information, and view insights on how people engage with them. Eligible businesses can also build a Business Agent to answer customer questions and help them explore what the business offers.

  7. OpenAI Is Bringing Verified Business Agents to ChatGPT

    OpenAI is launching verified Business Agents in ChatGPT beta, initially for eligible e-commerce and online service businesses in the US. Users can ask agents about a business’s offerings and follow up with comparisons between products. Businesses can provide agent instructions and context, while Business Hub supports organization verification and offers insights such as mentions in ChatGPT responses and top discovery topics.

11/10
  1. OpenAI Introduces Businesses in ChatGPT

    OpenAI introduces Businesses in ChatGPT for managing business information, getting insights into how a business appears in ChatGPT, and turning interest into action.

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Event heat trend

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Peak within comparable coverage
3811/11 05:00 (UTC+8)
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