OpenAI Introduces Businesses in ChatGPT

What happened

OpenAI introduces Businesses in ChatGPT for managing business information, getting insights into how a business appears in ChatGPT, and turning interest into action.

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Reported by 5 sources

The story so far

OpenAI has launched Businesses in ChatGPT in beta, letting businesses manage profiles through a Business Hub and eligible US e-commerce and online service businesses create agents that answer customer questions and help compare products. Businesses can claim and verify their profiles, update product and service information, and view engagement insights such as profile views, mentions in ChatGPT responses, and website clicks. Shopify merchants can connect their stores directly. OpenAI says user conversations are not shared with businesses.