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OpenAI Introduces Businesses in ChatGPT in Beta

Greg Brockman · XRelayed· @gdb·· 2 days agoPicks

11.1K views · 133 likes · 9 reposts (at collection)

Original
Who
OpenAI
What
introduced a way for businesses to claim their business on ChatGPT and engage with customers
Quote
claim your business on ChatGPT and engage with customers in new ways: https://twitter.com/openai/status/2120216592395174382

What happened

Greg Brockman shares OpenAI’s announcement that Businesses in ChatGPT is now in beta. Businesses can claim their presence, manage information, and view insights on engagement; eligible businesses can also build a Business Agent to answer customer questions and help people explore their offerings.

Why it matters

OpenAI’s post outlines how businesses can manage their information in ChatGPT and describes a Business Agent for answering customer questions and exploring their offerings.

Read next

See the full storyOpenAI Launches Business Profiles and Agents in ChatGPT Beta
Article

claim your business on ChatGPT and engage with customers in new ways:

Quoted postOpenAI@OpenAI

Now in beta: Businesses in ChatGPT.

Claim your business, manage your information, and get insights on how people engage with you.

Eligible businesses can also build a Business Agent to answer customers’ questions and help them explore what you offer.

openai.com/index/introducing-…

View the quoted post on X

The story so far

OpenAI has launched Businesses in ChatGPT in beta, letting businesses manage profiles through a Business Hub and eligible US e-commerce and online service businesses create agents that answer customer questions and help compare products. Businesses can claim and verify their profiles, update product and service information, and view engagement insights such as profile views, mentions in ChatGPT responses, and website clicks. Shopify merchants can connect their stores directly. OpenAI says user conversations are not shared with businesses.

How the story developed · 2

View full event
  1. 11/11 02:46 (UTC+8)

    OpenAI Introduces Businesses in ChatGPT in Beta This report

  2. 11/11 02:46 (UTC+8)
    OpenAI Brings Businesses to ChatGPT in BetaOpenAI · X