Ethan Mollick Says AI Agent Inquiries Will Force Governments and Companies to Rethink Services

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Ethan Mollick said governments and companies are increasingly receiving inquiries from AI agents, creating a choice about whether their response will make services better or worse. He argued that agents overcome barriers that previously limited access and pointed to graphs in his post as evidence that the increase has already begun.

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Latest development10/18 07:07 (UTC+8)

A consequential choice will be made soon by government and companies as they are increasingly flooded with agentic AI inquiries that overcome the frictions that gated access (see the graphs - it has already started!) Two options: do you make services worse or better as a result?Ethan Mollick · X

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10/18

07:07
Ethan Mollick · X
A consequential choice will be made soon by government and companies as they are increasingly flooded with agentic AI inquiries that overcome the frictions that gated access (see the graphs - it has already started!) Two options: do you make services worse or better as a result?
A consequential choice will be made soon by government and companies as they are increasingly flooded with agentic AI inquiries that overcome the frictions that gated access (see the graphs - it has already started!) Two options: do you make services worse or better as a result?

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