How IskayPet Unified Corporate Knowledge with Amazon Bedrock Managed Knowledge Bases

What happened

IskayPet built a corporate knowledge assistant on Amazon Bedrock Managed Knowledge Bases to answer employee questions from SharePoint documents across four languages and three countries. The assistant retrieves passages employees are permitted to read and returns grounded answers with source citations. IskayPet says the managed service removed the need to operate RAG infrastructure, and the team built the solution using Kiro with Claude Haiku 4.5.

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The story so far

IskayPet built a production corporate knowledge assistant on Amazon Bedrock Managed Knowledge Bases that answers employee questions using SharePoint documents across four languages and three countries. The assistant retrieves passages employees have permission to read and provides answers grounded in those passages, with source citations. IskayPet said the managed service removed the need to operate retrieval-augmented generation infrastructure. The team built the solution using Kiro with Claude Haiku 4.5.