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OpinionTechCrunch · AI· Russell Brandom·· 16 days ago

The poor economics of consumer AI: why Muse, Dots, and Instinct struggle to become profitable

The ugly economics of consumer AI

What happened

Consumer AI appears to be rebounding as Meta's Muse, OpenAI's Dots, and $10 billion-valued Instinct bet on personal agents, but willingness to pay is growing slowly. As of May, only 2.2% of consumers paid for AI, spending an average of $31 a month. AI operating costs are high, making profitability difficult even with hundreds of millions of paying users. OpenAI has shifted toward enterprise, where bookings have doubled since July.

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