Amex introduces a framework to prevent unauthorized purchases by AI agents
Amex introduces a framework to prevent AI agents from making unauthorized purchases
- Who
- American Express
- What
- introduces the Intent Intelligence Framework for capturing and authenticating customers’ purchase intent before AI agents complete transactions
- When
- Quote
American Express is introducing a new framework designed to capture and authenticate a customer’s purchase intent before an AI agent completes the transaction.
What happened
American Express introduced its Intent Intelligence Framework to capture and authenticate customers’ purchase instructions before AI agents complete transactions. Part of the ACE Developer Toolkit, it records constraints such as merchant and maximum budget, obtains customer approval, and creates an Intent ID and Proof of Intent Token used to obtain a secure digital payment credential. Amex says these records can also support fraud prevention and dispute resolution.
The story so far
American Express introduced its Intent Intelligence Framework to capture and authenticate customers’ purchase instructions before AI agents complete transactions. The framework is part of the ACE Developer Toolkit and records constraints such as the merchant and maximum budget, then obtains customer approval. It creates an Intent ID and a Proof of Intent Token, which are used to obtain a secure digital payment credential. Amex says the records can also support fraud prevention and dispute resolution by documenting what the customer authorized.
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