Amazon updates Alexa to manage shopping lists, subscriptions, and delivery instructions

What happened

Amazon has added more than 100 shopping-related capabilities to Alexa ahead of the holiday season, including managing lists and subscriptions, updating delivery instructions, and addressing payment issues. Users can change recurring delivery schedules and ask about Prime or Audible subscriptions. Amazon says use of agentic features has grown 8x since the start of the year, and over 400 million consumers have used Alexa for shopping over the last 12 months.

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The story so far

Amazon has added more than 100 shopping-related capabilities to Alexa ahead of the holiday season, allowing users to manage shopping lists and subscriptions, update delivery instructions, and get help with payment issues. Users can also change recurring delivery schedules and ask questions about Prime or Audible subscriptions. Amazon says use of Alexa’s agentic features has grown 8x since the start of the year and that more than 400 million consumers have used Alexa for shopping over the past 12 months.