The next hurdle for AI agents: getting websites to let them in
What happened
TechCrunch reports that personal AI agents such as Meta's Muse are often blocked by websites when trying to place orders or book tickets for users. Amazon has explicitly blocked Muse from browsing and buying its products, and Walmart, Delta Air Lines, Yelp, and eBay have similar restrictions, partly because traditional anti-bot systems misclassify agents. Meta, Walmart, Stripe, Sierra, and others have begun developing an open standard for agent-to-agent communication in e-commerce to distinguish helpful bots acting for users from malicious ones.
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