Uber puts all 30,000 employees on ChatGPT Work

What happened

Uber and OpenAI expanded their partnership to roll out ChatGPT Work to Uber’s entire global workforce of some 30,000 people, following a 1,000-employee pilot earlier this year. About 80% of pilot participants were non-engineers, using it for operational data analysis, training localization, and personalized interactive dashboards. Uber did not disclose spending and said it would track employee usage and workflow outcomes to guide further deployment.

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Reported by 3 sources

The story so far

Uber is rolling out ChatGPT Work to its entire global workforce, which OpenAI puts at more than 30,000 employees, expanding a partnership that began with a 1,000-employee pilot earlier this year. OpenAI says the tool supports research, data analysis, presentation creation, and complex workflows. About 80% of pilot participants were non-engineers, who used it for operational data analysis, training localization, and personalized interactive dashboards, according to TechCrunch. Uber told TechCrunch it would track employee usage and workflow outcomes to guide further deployment. OpenAI’s Greg Brockman said the company worked closely with Uber on the rollout, describing it as bringing agentic capabilities to the whole company.