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IndustryTechCrunch · AIRelayed· Zack Whittaker·· 3 hours ago

Bank of America warns customers against sharing banking passwords with AI assistants

Bank of America kindly asks that you don’t share your banking password with your AI assistant

Who
Bank of America
What
warned customers against sharing banking credentials with AI-enabled tools or agents
When
Quote
Bank of America urged customers to never share their username and password with another person or an outside service, “including an Al-enabled tool or agent that offers to act on your behalf.”

What happened

Bank of America emailed customers urging them never to share banking usernames and passwords with outside services, including AI tools or agents acting on their behalf. Sharing credentials could expose customers to unauthorized financial activity, account lockouts, or credential leaks through security flaws. The bank’s email says customers are responsible for activity resulting from access they grant.

Read next

See the full storyBank of America Warns Customers Against Sharing Banking Credentials With AI Agents

The story so far

Bank of America emailed customers warning them never to share their banking usernames and passwords with outside services, explicitly including AI tools or agents that offer to act on their behalf. The bank said customers are responsible for account activity resulting from access they grant. The warning identified unauthorized financial activity, account lockouts and credential leaks through security flaws as risks of sharing login details.

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