MIT Technology Review Insights Poll Finds Few Organizations Get Transformative Value From AI

What happened

An MIT Technology Review Insights poll found that 16% of surveyed organizations are extracting transformative value from AI deployments, while every organization surveyed uses AI to some degree. The report identifies business context as a missing layer that can help AI understand organizations; just 12% of enterprises have AI agents in production, and 3% say AI does most of the work in key processes. The content was produced by MIT Technology Review’s custom content arm, not its editorial staff.

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The story so far

An MIT Technology Review Insights poll found that every surveyed organization uses AI to some degree, but only 16% are extracting transformative value from their deployments. Just 12% of surveyed enterprises have AI agents in production, and 3% say AI does most of the work in key processes. The report identifies business context as a missing layer that could help AI understand organizations. It was produced by MIT Technology Review’s custom content arm, not its editorial staff.