Amazon Quick Smart Approvals Adds Human Review for Consequential Actions
Smart Approvals in Amazon Quick: Human oversight where it matters

- Who
- AWS
- What
- introduced Smart Approvals in Amazon Quick, which reviews eligible agent actions and approves them automatically or returns them for human review
- Quote
Smart Approvals in Amazon Quick addresses this challenge by reviewing eligible actions within your existing controls.
What happened
Amazon Quick’s Smart Approvals reviews eligible agent actions against the user’s request and conversation context, approving some automatically and returning others for human review. Existing permission controls and mandatory approvals remain in force, and each automatic approval applies only to the specific action and parameters reviewed. The article also describes audit logs and a pilot approach for evaluating the feature.
Why it matters
The article explains how Smart Approvals evaluates eligible actions within existing permission controls, and outlines a pilot approach for checking that consequential actions still reach a person.
Read next
See the full storyAmazon Quick Adds Smart Approvals for AI Agent ActionsThe story so far
AWS introduced Smart Approvals in Amazon Quick to review eligible AI agent actions against the user's request and conversation context. The feature can approve an action automatically or send it to a person for review; existing permissions and mandatory approval requirements still apply. Each automatic approval covers only the specific action and parameters reviewed. Smart Approvals is on by default, except that profiles with deny-by-default enabled must explicitly allow it. Users can turn it off for themselves. AWS says CloudTrail Event history keeps events for 90 days; longer investigations require a configured trail.
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